COVID times - Cancellation fees / by Lebel Crowe

It is incredible what an emotional pick-me-up getting your hair done can be! Every client leaving our little shop since we have re-opened has an air of lightness about their giant grins. It’s all about the little things during this mess of a time, and we are so happy to be a part of some good in each of our clients’ lives.

We also understand that the uncertainty in the air has us all holding our purse strings a little tighter, so thank you for bringing your business our way!

In our 6+ years of business, we have not had to enforce charging cancellation-fees; we have been so lucky to have an incredibly respectful clientele. However, we have had a such a severe increase in no-shows and very last-minute cancelations, we bring it up in the hope to keep our business from being one of the many small businesses closing during COVID. We understand that COVID safety measures can mean a last-minute notification, and we thank each person for thinking of their communities in those moments!

If you have to cancel, communicate with your stylist via email. Please consider that we each work for ourselves, if you do not show, there is no corporation helping us out. Notify ASAP, rebook ASAP, and if you are able, talk to your stylist about paying the cancellation fee for your appointment. We will continue to do our best to accommodate, and hope this reminder can help our community to do the same for us ❤️

Keep safe out there you lovely, beautiful humans, and see you and your hair soon!